FAQ | Mahindra Auto

FREQUENTLY ASKED QUESTIONS

Type

Service

How do I contact Mahindra Customer care?

Need assistance? Our Mahindra Relationship Centre is here for you. Connect with us using the option that’s most convenient for you:

📞 Call us: Toll‑free at 1800‑209‑6006

✉️ Email us: [email protected]

📱 Go digital: Reach out anytime through the M4U app

How to locate nearest Mahindra workshop to me?

Simply go to our Find a Dealer page and search for the nearest Mahindra Authorised Workshop in your area

Why Should I get my car serviced at Mahindra Dealership?

When you choose Mahindra Authorised Service, your vehicle is cared for by trained experts using genuine parts and approved repair processes—while keeping your warranty fully protected.

How can I book a Service appointment?

You can easily book a service appointment for your personal vehicle through the Mahindra M4U app, website or by calling your nearest Mahindra Authorised workshop

M4U app will assist you to book an appointment for a convenient date & time, at a Authorized Mahindra Service Centre of your choice.

-You can also choose to contact a Authorized Mahindra Service Centre directly through the app to book service.

Scan the QR code given to avail Mahindra Services online via M4U account

Is My vehicle covered under RSA?

Your car is covered under RSA if an active RSA package is linked to your vehicle. Coverage is valid for the specified period and subject to applicable terms and conditions.

How can I send feedback on my experience with a dealer or an individual ?

At Mahindra, your voice matters and we’re always ready to listen.

Have a question, need support, or want to share feedback? Reach out to us in the way that’s most convenient for you:

📞 Call us: 1800‑209‑6006

✉️ Email us: [email protected]

💻 Go digital: Connect with us anytime through the M4U website or mobile app

How can I purchase Shield (Extended warranty) and Mahindra Assistance RSA ?

The M4U webpage / app gives you the convenience to check eligibility & buy Shield (Extended warranty) and Mahindra assistance (RSA) at the tap of a button. Also you can visit https://auto.mahindra.com or to nearest dealership for purchase

What is Shield (Extended Warranty) Program?

The Shield is an optional extended warranty program which extends warranty coverage of your Mahindra vehicle, at a nominal cost.

Shield program is specially designed to give you extended coverage, numerous benefits, higher resale value and complete peace of mind.

You can purchase Shield extended warranty from the M4U website or the mobile app also you may contact your Relationship Manager/ Cust. Experience Executive/ Sales Consultant who will be more than happy to help you.

What is Mahindra Assistance (RSA) Program?

MAHINDRA Assistance (RSA) program is a 24 x 7, 365 days, emergency support service provided in the event your vehicle is immobilized due to mechanical fault, electrical fault or collision and the vehicle may not be in a safely operable/ drivable condition.

What if I have lost or damaged my owner’s manual?

Not a problem, you can download a copy at Owner's Manual page

Exchange & Lease

How do I exchange my old car for a new Mahindra vehicle?

You can avail of the exchange at Mahindra dealerships or on the Mahindra X-mart page. An evaluation of your old vehicle will determine its trade-in value.

Can I subscribe to a Mahindra vehicle instead of buying one?

Yes, Mahindra offers a subscription program where you can use a vehicle without purchasing it.

Adventure

What is Mahindra Adventure?

Mahindra Adventure offers off-roading events, expeditions, and driving experiences for customers. Visit Mahindra Adventure for details.

Finance

What are the finance options available?

Mahindra offers customized financing solutions. Visit the finance section on the website or check with your nearest dealership for offers.

What are the eligibility criteria for applying a car loan?

To be eligible, one must be at least 21 years old meeting minimum income criteria based on one’s own employment status (salaried or self-employed). Eligibility can vary financier by financier. It is recommended to check specific requirements with the financier.

Whom should I contact for queries related to my loan account?

For any queries, reach out to your financier’s customer service team. Their contact details are usually available on their website.

Booking

What makes the Mahindra 3XO stand out in the premium SUV market?

Visit the Mahindra website and schedule a test drive at your nearest dealership.

How do I book a Mahindra vehicle online?

You can book a Mahindra vehicle online through the official Mahindra Auto website in a few simple steps or by visiting your nearest dealership. Locate your nearest dealership here.

What is the delivery timeline after booking a vehicle?

Delivery timelines vary based on model availability, location, and customization. Contact your nearest dealer for details.

How can I check if my vehicle requires a service action or recall?

Enter your vehicle details on the Mahindra website under the Service Action section.

General

What fuel options are available in Mahindra vehicles?

Mahindra offers petrol, diesel, CNG, and electric vehicle options. Check the model specifications online.

Can I retrofit CNG in my Mahindra vehicle?

Only authorized service centers can retrofit CNG kits in approved models. Contact your dealer for recommendations.

Can I modify my Mahindra vehicle under warranty?

Unauthorized modifications may void your warranty. Consult your nearest Mahindra dealership before making any changes.

Are Mahindra vehicles covered under insurance at the time of purchase?

Dealerships offer insurance plans with new vehicle purchases. You can also opt for your preferred provider.

How do I claim insurance for my Mahindra vehicle?

Contact your insurer and provide necessary documents. Mahindra dealerships assist with insurance claims

Can’t find what you are looking for?

Call us at 1800 209 6006